Thursday, June 21, 2007

Minimal instruction

Great discussion in tonight's class about viability of a minimal instruction approach in a technology training with real-world limitations.

A couple of resources of interest on this topic:
  • End-user training. Study comparing three kinds of hands-on practice in training users of a software package: exercises, guided-exploration, and a combination of exercises and guided- exploration.
  • Minimal instruction manual. Study examining the effectiveness of four self-instruction manuals: a skeletal version, an inferential version, a rehearsal version, and a lengthy version.